Education, Training, Library, Healthcare, Human Resources
4 Year Degree
Performs advanced (senior-level) benefits administration work. Work involves administering the benefit programs and ensuring compliance with local, state and federal laws and regulations. Works under limited supervision, with considerable latitude for the use of initiative and independent judgement.
Coordinates, administers, and monitors the benefit programs.
Plans and facilitates benefits and new hire paperwork segment of the New Employee Orientation.
Plans and assists employees with enrollment and act as the liaison between employee and broker/carrier.
Oversees and administers on-line enrollment process for new hires, employee events/changes, termination and open enrollment.
Manages vendor relationships with all carriers, broker and other third-party vendors.
Oversees and monitors the COBRA process through third-party vendor.
Plans and manages the annual open enrollment process for active and COBRA participants.
Administers leaves of absence programs such as FMLA, non-FMLA, USERRA, and personal leaves in accordance with established policies and procedures and all applicable laws.
Processes and monitors disability claims.
Administers ADA accommodations on a stand-alone basis or in conjunction with other leaves of absence.
Works with management to determine modified duties and/or schedules, as appropriate.
Administers Workers' Compensation claims and completes annual OSHA 300 reporting.
Oversees the maintenance and analysis of human resource automated systems, files, records, and reports in relation to benefits administration.
Plans, develops, revises, and implements human resources policies and procedures related to benefits.
Counsels staff on issues, and explains rules, policies, and regulations related to benefits.
Interprets and provides advice and assistance on benefits and leave provisions, plans, and policies.
Monitors and determines the effectiveness of benefit administration programs, and recommends solutions to problems.
Develops methods and procedures for gathering, compiling, and analyzing statistical data.
Conducts audits of benefits to ensure compliance with policies and procedures.
Oversees and prepares the preparation of various benefit correspondence and reports.
Serves as a subject matter expert for benefits.
May assist in the preparation of budget estimates.
May be a lead worker.
May train others.
Participates in special projects and performs other duties as assigned.
Bachelor's degree from an accredited college or university
Additional experience in human resources or other related areas may be substituted for Bachelor’s degree on a year per year basis. (Experience requirements may be satisfied by full-time experience or the prorated part-time equivalent.)
License, Certification or Registration
Have or obtain Certified Benefits Professional, Certified Employee Benefit Specialist, or comparable certification within 1 year of employment or promotion
PHR or SPHR certification, preferred
Five (5) years benefits administration
Knowledge, Skills, Abilities
Extensive knowledge of
Benefit policies, programs, and procedures
Program/project planning, development and management methodologies
Applicable laws, rules and regulations, including, but not limited to, ERISA, HIPPA, PPACA, FMLA, COBRA
Expert skill in
Overseeing and coordinating projects and program activities
Prioritizing and organizing work assignments
Coordinating labor, materials and equipment
Researching, analyzing and interpreting policies and state and federal laws and regulations
Public relations for maintaining effective working relationships with individuals and groups
Proficient skill in
Facilitating groups using effective communications methods; contributing to and guiding group in defining objectives, staying on task and reaching consensus; soliciting participation, challenging ideas and summarizing accomplishments and planned action
Planning, coordinating and scheduling
Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and adjusting for problems/roadblocks
Analyzing complex technical and managerial problems and developing, recommending and implementing effective solutions
Developing and giving presentations
The use of personal computers and applicable programs, applications and systems
Exercise logic and reasoning to define problems, establish facts and draw valid conclusions
Make decisions that support business objectives and goals
Identify and resolve problems or refer issues appropriately
Communicate effectively verbally and in writing
Adapt to the needs of internal and external customers
Show integrity and ethical behavior; respect confidentiality, business ethics and organizational standards
Assure compliance with regulatory, contractual and accreditation entries
Requires working in an office/cubicle environment; sitting, standing, walking, bending, twisting and/or reaching. Requires repetitive movement; ability to lift, carry or move up to 25 lbs. when transporting work equipment or materials. May require ability to operate a motor vehicle; the ability to travel by motor vehicle and commercial airline. May require overnight travel.