The primary purpose and function of the Manager Benefits Services is to manage a team of associates who provide LOA administration and general benefits support for the organization. This role is responsible for health & welfare plans and plan design, as well as external oversight of health & welfare vendors. The Manager Benefits Services will ensure a high level of expertise and customer service is provided by the benefits team.
Essential Responsibilities and Tasks:
Live and exemplify the Five Principles of Mars, Inc. within self and team.
Manage benefits associates ensuring team expertise, engagement, customer service, and benefits issue resolution.
Maintain oversight of health & welfare plan vendors, performance and service levels.
Participate in Total Rewards leadership team management and strategic planning.
Develop benefit information and provide data analytics from health and welfare vendors (i.e., healthcare population statistics on conditions, pharma, LOA, etc.).