MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 82 million customers annually, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is the busiest commuter railroad in the nation. MTA Metro-North Railroad strives to provide a safe commute, great service to its customers and rewarding opportunities to its employees.
This position is responsible to provide oversight and guidance on programs and initiatives to achieve a workplace that values the diversity of its employees and customers. Provide guidance on EEO concerns of all employees. Works closely with the Director in the implementation and administration of Metro-North Railroad’s EEO Programs including related training and education initiatives.
- Oversee the investigation and resolution of allegations of discrimination, violations of Metro-North Railroad policies and statutory EEO protection including Title VI and VII.
- Oversee the development and maintenance of record keeping and reporting systems including preparation of the annual EEO Program, annual Title VI report, Triennial FTA Report, quarterly MTA reports and progress reports for senior management.
- Assist the Director in implementing diversity management initiatives for the entire Metro-North Railroad workforce.
- Deliver EEO, Diversity, Sexual Harassment Prevention and other EEO and Diversity education as appropriate.
- Provide assistance to all employees in EEO and Diversity initiatives ensuring all strategic business goals are met.
- Monitor federal and state developments in EEO and provide on-going information to Senior Staff and Managers regarding this and other pertinent information.
- Serve as a resource for Human Resources/Labor Relations and Operating Departments throughout the organization on EEO/Diversity matters.
- Track trends and issues, and recommend changes to the Director on policies and practices to reduce employee complaints.
- Oversee all activities of the department under the Director.
- In the absence of the Director this position will take the lead on all Diversity/EEO matters.
- Platform skills, including the ability to deliver training in classroom and field settings.
- Ability to demonstrate effective oral and written communication skills.
- Interpersonal skills to foster teamwork motivate and develop staff.
- Ability to interact comfortably with individuals of various backgrounds and cultures.
- Demonstrated ability to mediate and resolve conflicts.
- Knowledge of Federal and State Statutes and regulations governing EEO/AA and other relevant programs.
- Familiarity with unionized workforces and collective bargaining agreements.
- Ability to gain confidence and respect of diverse employee population.
- In depth negotiation skills with the ability to reason and compromise.
- Demonstrated strategic planning and strong analytical skills including the ability to analyze large amounts of data.
- Ability to balance competing interests to achieve fairness and support corporate goals.
- Working knowledge of Microsoft Office suite including Excel and/or comparable applications.
- Bachelors Degree, preferably with a concentration in Business, Human Resources, Labor Relations and/or related field.
- Minimum 7 years experience in progressively responsible positions in Employee Relations, Diversity Management, Affirmative Action or a directly related area.
- Experience implementing EEO programs in a large organization.
- Experience in conflict resolution and alternative dispute resolution.
To be selected for a position, an applicant must: (1) meet the minimum requirements in the job posting, (2) pass a written examination (if applicable), (3) satisfy a background investigation (which includes credit, if applicable), and (4) pass an oral interview, during which the interviewers will further evaluate the applicant's qualifications for the position. Because the selection process is competitive, not all qualified applicants are granted an interview. Metro-North may also require the applicant to undergo a physical ability test, and, if the Company extends a conditional offer, may require him or her to undergo a medical examination, which may include toxicological testing.
For applicants who are current employees, you must be in active service and have worked in your present position for at least one (1) year to be eligible to apply for a posted position, and have completed the agreed upon formal training commitment, plus on-the-job training, if applicable (for example: Signal Trainee, Foreman-In-Training, etc.) in order to be eligible to transfer. If you are transferred, you may be required to forfeit your seniority in your present occupation. In addition, Metro-North employees are subjected to an internal investigation, which includes an evaluation of their safety and discipline records and their performance assessments.
As an employee of Metro-North Railroad you may be required to complete a New York State financial disclosure statement, if you earn more than $91,821.00 or if you hold a position designated as a policy maker.
We offer a competitive salary and a comprehensive benefits package.
If interested, please visit http://web.mta.info/mta/employment/ and Search Deputy Director, Diversity/EEO Officer under Metro-North Railroad.
Metro-North Railroad reserves the right to remove this posting prior to the Application Deadline.
MTA Metro-North Railroad is an Equal Opportunity Employer