The Senior Associate Director of Benefits Administration is responsible for the daily oversight and management of benefits administration and customer service, including the following programs: health insurance, worker’s compensation, leave, long- and short-term disability, life insurance, and customer support. The Senior Associate Director monitors industry trends, practices, and costs; reviews and evaluates current programs; recommends improvements to employee benefit plans; and ensures programs align with the university’s strategic objectives. In carrying out the oversight of the retirement programs (including 403(b), 415(m) and 401(a) qualified plans), the Senior Associate Director ensures compliance with IRS regulations, working with legal counsel and plan vendors to maintain up-to-date and accurate plan documents, and working with our internal Optional Retirement Plan Committee to review investment options and evaluate the performance of selected plan vendors. The Senior Associate Director ensures compliance with state and federally mandated programs including Medical, LTD, STD, Life, Workers Compensation and Leave Programs. Additionally, the Senior Associate Director is responsible for the development and delivery of a comprehensive educational program to inform employees regarding the entire suite of benefits offerings and provides oversight for the Human Resources Service Center, which is the university communities first point of contact for receiving assistance and information for a wide range of human resource topics and programs.
- Master’s degree in a relevant discipline or Bachelor’s degree with training and relevant experience equating to an advanced degree. - Progressively responsible, professional level experience in benefits and/or human resources administration. - Significant supervisory and/or program management experience. - Strong collaborative problem solving and customer service skills that demonstrate the ability to gather and analyze information and identify and resolve issues or improve processes in a timely manner. - Strong computer applications knowledge including data analysis and reporting. - Strong knowledge of federal and state regulations related to benefit and leave programs (ERISA, FMLA, ADA, ACA, etc.). - Excellent communication skills, including the ability to communicate effectively with diverse groups and in presenting to both large and small audiences. - Excellent analytical and quantitative skills.