Benefits, Communications, Employee Assistant Program, HRIS, Total Rewards, Work-Life
2 Year Degree
The Benefits Specialist is responsible for assisting with the administration of all benefit programs, including medical, dental, vision, life insurance, short- and long-term disability, and others. The position assists employees with benefits enrollment and questions, manages all insurance billing, provides support for maintenance of employee database and benefit files.
Provide support for administration of various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
Inputs and ensures the accuracy of all benefits enrollments in HRIS system for proper eligibility information.
Conduct benefits orientations and explain benefits enrollment process.
Responds to benefits inquiries from managers/employees on plan provisions, benefits enrollments, status changes and other general inquiries.
Distributes all benefits enrollment materials and determines eligibility.
Enrolls employees with carriers and process life status changes.
Assists with leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA.
Effectively interprets FMLA eligibility related to leaves of absences/disabilities.
Assists with the open enrollment process.
Administers the tuition reimbursement/professional certification program.
Maintains employee benefits files and ensures electronic enrollments are correct for payroll deduction.
Verify the calculation of the monthly premium statements and process billing for all group insurance plans.
Resolve billing issues/administrative problems with the carrier representatives.
Administer COBRA enrollments.
Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
Assist Associate Director of Benefits/Wellness in obtaining statistics and information in annual group insurance renewal process.
Ensure distribution of required employee notices.
Assist in completion of benefits reporting requirements.
Other duties as assigned.
Four years' experience in HR/benefits administration
Associates Degree required
Bachelor's degree in HR/related field or equivalent work experience preferred
PHR or SHRM-CP preferred
Knowledge, Skills and Abilities
Demonstrates HR/benefits expertise
Knowledgeable of and keeps current regarding benefit compliance issues and regulatory changes
Maintains professional demeanor at all times
Possesses dynamic written, oral and inter-personal communication capabilities
Ability to build/manage relationships with various levels in the organization
Able to handle confidential information and perform duties in an ethical manner at all times
Organized and detail oriented
Empathetic/consultative approach to resolving employee issues
Demonstrated experience with MS Office products, particularly Excel