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Social and Community Service Managers
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
Also Known As:
Adoption Services Manager
Child Welfare Services Director
Children's Service Supervisor
Clinical Services Director
Community Services Director
Psychiatric Social Worker Supervisor
Social Services Director
Transitional Care Director
Vocational Rehabilitation Administrator
Wages
Annual wages for Social and Community Service Managers in United States
Job Outlook
Bright
New job opportunities are very likely in the future
United States
2034 Projected Employment
233,900
6% Change From 2024
Explore Social and Community Service Managers video
Tasks you might complete in a day.
- Implement and evaluate staff, volunteer, or community training programs.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Direct fundraising activities and the preparation of public relations materials.
- Implement and evaluate staff, volunteer, or community training programs.
- Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
- Research and analyze member or community needs to determine program directions and goals.
- Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
- Direct activities of professional and technical staff members and volunteers.
- Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Recruit, interview, and hire or sign up volunteers and staff.
- Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
- Recruit, interview, and hire or sign up volunteers and staff.
- Represent organizations in relations with governmental and media institutions.
- Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
- Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
- Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
- Recruit, interview, and hire or sign up volunteers and staff.
- Plan and administer budgets for programs, equipment, and support services.
Subject areas you may need to master.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Strengths you may need in this role.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Reading Comprehension - Reading work-related information.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Persuasion - Talking people into changing their minds or their behavior.
- Negotiation - Bringing people together to solve differences.
- Instructing - Teaching people how to do something.
- Service Orientation - Looking for ways to help people.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Time Management - Managing your time and the time of other people.
- Technology Design - Making equipment and technology useful for customers.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Operation and Control - Using equipment or systems.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Management of Material Resources - Managing equipment and materials.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Writing - Writing things for co-workers or customers.
- Speaking - Talking to others.
- Active Learning - Figuring out how to use new ideas or things.
- Programming - Writing computer programs.
- Repairing - Repairing machines or systems using the right tools.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Mathematics - Using math to solve problems.
- Science - Using scientific rules and strategies to solve problems.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Social Perceptiveness - Understanding people's reactions.
- Coordination - Changing what is done based on other people's actions.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Quality Control Analysis - Testing how well a product or service works.
- Deductive Reasoning - Using rules to solve problems.
- Fluency of Ideas - Coming up with lots of ideas.
- Information Ordering - Ordering or arranging things.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Written Comprehension - Reading and understanding what is written.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Time Sharing - Doing two or more things at the same time.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Sound Localization - Noticing the direction that a sound came from.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Far Vision - Seeing details that are far away.
- Hearing Sensitivity - Telling the difference between sounds.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Written Expression - Communicating by writing.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Originality - Creating new and original ideas.
- Selective Attention - Paying attention to something without being distracted.
- Category Flexibility - Grouping things in different ways.
- Finger Dexterity - Putting together small parts with your fingers.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Memorization - Remembering words, numbers, pictures, or steps.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Trunk Strength - Using your lower back and stomach.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Problem Sensitivity - Noticing when problems happen.
- Oral Comprehension - Listening and understanding what people say.
- Visualization - Imagining how something will look after it is moved around or changed.
- Speech Clarity - Speaking clearly.
- Manual Dexterity - Holding or moving items with your hands.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Near Vision - Seeing details up close.
- Night Vision - Seeing at night or under low light.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Oral Expression - Communicating by speaking.
- Spatial Orientation - Knowing where things are around you.
- Speed of Closure - Quickly knowing what you are looking at.
- Flexibility of Closure - Seeing hidden patterns.
- Speech Recognition - Recognizing spoken words.
- Stamina - Exercising for a long time without getting out of breath.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")