The Leave Program Coordinator (LPC) reports directly to the Leave Program Manager and the Executive Director of Payroll, Benefits & Retirement, HR and is responsible for assisting with the management of all Disability and Leave Programs for San Francisco State University employees. The LPC is responsible for supporting the Leave Program Manager with the following: Disability and Leave Programs, Non-Industrial Disability Leave, Leave of Absence without Pay, Family Medical Leave, Catastrophic Leave, Parental leaves, and other formal Leaves of Absence. The LPC effectively coordinates all cases, which includes general administration, comprehensive case management and compliance with the Family and Medical Leave Act and all related employment laws. The incumbent will also work closely with the Payroll and Benefits & Retirement Services team, department and/or college HR liaisons and administrators, outside agencies, the State Controller’s Office (SCO), Employment Development Department (EDD), and the Chancellor’s Office/CSU campuses.
ESSENTIAL JOB FUNCTIONS
Review and process requests for leave, eligibility for Family Medical Leave, and send out timely notifications and letters, facilitating communication between the employee, the employee’s department and other primary stakeholders.
Monitor and review leave usage and submissions in Absence Management and provide reports and guidance to Payroll and campus departments as needed.
Serve as the prime contact for the program, providing staff, faculty and management with leave program related information, advise employees of the various leave program options available to them and connect employees to Disability Programs & Resource Center.
Educate the campus community on the University’s leave programs.
Assist with return-to-work program and collaborate with the Worker’s Compensation team facilitating communication ensure accurate pay entitlement and process disability transactions and payments.
Coordinate with the Payroll and Benefits & Retirement Services team and deliver reports on Leave Program data.
Clerical & Administrative Duties
Process and reconcile a variety of complex disability, payroll and personnel transactions and payments.
Maintain the organization of physical and electronic data files of highly confidential and/or sensitive nature.
Maintain accurate records for all leaves using various databases and systems of tracking.
Other duties as assigned
Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D)
Demonstrate safe work practices for oneself, others and the office environment.
Two years of relevant work experience.
Knowledge and understanding of state and federal Family and Medical Leave Act (FMLA) and other applicable federal, state and local laws.
Ability to initiate, execute, coordinate and evaluate multiple projects and/or programs; identify priorities and meet firm deadlines; coordinate with and counsel employees at all levels of the organization.
Ability to analyze, audit and reconcile data, interpret and apply policies, procedures, programs and applicable state and federal laws.
Knowledge of, or the ability to acquire quickly, various Disability Programs.
Strong computer skills, including MS Word, Excel, and Access.
Effective interpersonal communication skills.
Demonstrated ability to establish and maintain effective working relationships within and across campus and serve as a liaison for the Leave unit.
Customer-centric approach with a focus on solutions.
Ability to maintain strict confidentiality of information.
A background check (which may include: checks of employment records, education records, criminal records, civil records, motor vehicle records, professional licenses, and sex offender registries, as position requires). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
Bachelor's degree in human resources or related field.
Familiar how FMLA, American with Disabilities Act (ADA) and Workers' Compensation interrelate.
Experience in payroll operations using the State Controller’s Office
Experience in Human Resources.
CSU experience and the ability to interpret CSU technical letters.
Knowledge of educational codes.
Experience in working in a union environment.
Working knowledge of PeopleSoft or similar human resources management system software.
Certified Leave Management Specialist (CLMS).
Certified Professional Disability Management (CPDM).
San Francisco State University is an Equal Opportunity/Affirmative Action Employer with a strong commitment to diversity. All qualified applicants will be considered without regard to race, color, sex, religion, national origin, disability, protected veteran status, or other legally protected category. We strongly encourage the application of individuals from historically underrepresented groups.