Expedia is seeking a Global Benefits Program Manager to report to our Director of Global Benefits and will work closely with global and regional Rewards teams.
This role will include responsibilities for the management and delivery of domestic and global benefits offerings, as well as strategic growth projects involving design and implementation of benefits for new country development, mergers and acquisitions, and other special expansion initiatives.
Scope of role includes program stewardship, vendor management, communications, implementation, design and effective collaboration with the appropriate functional areas within the company and external consultants and administrators. This is a hands on position that will involve innovation and facilitation of activities supporting domestic and global rewards initiatives in a fast-paced and complex global company.
What you'll do:
Anticipate and effectively manage plan renewals, program changes, delivery of enrollment system requirements, vendor contract management, and compliance requirements to ensure program offerings and delivery efficiently meets the needs of the organization.
Work collaboratively with local, regional, and global Human Resources, Payroll, Legal, Public Relations, People Technology, Facilities, Finance, Procurement, and other key stakeholders across Expedia Group; works flexibly across time zones as appropriate to fulfill business objectives.
Manage ongoing third party relationships and invoicing for global programs including consultants, brokers, benefit administrators, and carriers.
Interpret and advise HR team on benefit changes that impact coverage and business. Provide training and guidance to HR as required and ensure consistent and accurate benefit information is maintained.
Oversee benefit inquiries including employee, HR, and senior management support; effectively address escalations and communicate issues and trends to senior management as appropriate.
Ensure compensation & benefits programs are current with regards to trends, practices, costs, and local competitiveness.
Develop, articulate, and execute communications and marketing recommendations for ongoing and new rewards initiatives.
Conduct research and interpret benefits plan data to determine market appropriateness, cost efficiency, competitiveness, and compliance objectives are being met to support the business.
Ensure benefits programs and administration are in compliance with applicable laws.
Special projects as required.
Who you are:
Bachelor’s degree in related field or equivalent experience and certification.
4-5+ years benefits design and administration experience in a fast-paced, changing and high growth environment.
Good understanding of and relevant experience in global benefits and rewards design and administration. Current with new benefit developments and industry trends.
Demonstrated proficiency in effectively managing and balancing high volume of work and variety of tasks, and ability to prioritize urgent issues effectively.
Strong vendor management skills; demonstrated experience managing contracts and collaboration with Procurement and Legal departments.
Experience in automated benefits environment and with implementation and maintenance of benefits administration technology and tools desired.
Experience with Workday or other in-house HRIS system preferred.
Demonstrates a strong sense of cultural awareness, and flexibility to work across time zones
A diplomatic, relationship builder with strong professional presence and demonstrated ability to both collaborate and influence others.
Detailed oriented and proficient in conducting research and gathering source material from project partners, technical experts and team members and to leverage content from multiple sources
Excellent oral and written communication skills. Effectives communicates on a variety of topics with speed, accuracy, efficiency, a commitment to quality and discretion with confidential information.
Ability to understand and express complex subjects as clear, concise ideas and share them through audience appropriate collateral.
Possess exceptional project management skills with ability to manage multiple projects from conception to completion, exhibit keen attention to logistics and detail, prioritize assignments effectively and able to shift priorities quickly as needed, work within tight timelines, meet deadlines, and have excellent follow through.
Skilled at balancing being a strong team player with ability to work independently in fast paced environment. Able to work in matrixed team environment, in both individual contributor and team lead roles.
Embodies a positive attitude, innate curiosity, ability to effectively collaborate and to operate autonomously.
Excellent Microsoft application skills (Word, PowerPoint, Excel, Outlook, SharePoint).
Why join us:
Expedia Group recognizes our success is dependent on the success of our people. We are the world's travel platform, made up of the most knowledgeable, passionate, and creative people in our business. Our brands recognize the power of travel to break down barriers and make people's lives better – that responsibility inspires us to be the place where exceptional people want to do their best work, and to provide them to tools to do so.
Whether you're applying to work in engineering or customer support, marketing or lodging supply, at Expedia Group we act as one team, working towards a common goal; to bring the world within reach. We relentlessly strive for better, but not at the cost of the customer. We act with humility and optimism, respecting ideas big and small. We value diversity and voices of all volumes. We are a global organization but keep our feet on the ground so we can act fast and stay simple. Our teams also have the chance to give back on a local level and make a difference through our corporate social responsibility program, Expedia Cares.
If you have a hunger to make a difference with one of the most loved consumer brands in the world and to work in the dynamic travel industry, this is the job for you.
Our family of travel brands includes: Brand Expedia®, Hotels.com®, Expedia® Partner Solutions, Egencia®, trivago®, HomeAway®, Orbitz®, Travelocity®, Wotif®, lastminute.com.au®, ebookers®, CheapTickets®, Hotwire®, Classic Vacations®, Expedia® Media Solutions, CarRentals.com™, Expedia Local Expert®, Expedia® CruiseShipCenters®, SilverRail Technologies, Inc., ALICE and Traveldoo®.