Develops and manages all City benefit compensation strategies and programs. Manages the administration of these programs.
ESSENTIAL FUNCTIONS Develops total compensation strategies and designs appropriate programs to achieve City objectives and keep them current with good practices within the field. Directs the administration of the City's benefit and compensation programs. Advises employees and management regarding complex, critical and/or sensitive salary, benefits, and pension questions or issues. Develops and conducts training on benefits and compensation programs. Works with benefit and pension providers to resolve complex, critical and/or sensitive issues. Insures city compliance with City policies and governmental regulations concerning compensation, benefits and pension programs. Responsible for the development, review and writing of many citywide policies and the overview of administrative regulations and procedures. Researches, interprets, and evaluates federal, state, local and other appropriate legislation. Researches, prepares, formulates recommendations, makes proposals, and implements the City's annual renewal of benefits. Assists in negotiating and maintains contracts with and supervises the performance of external service providers. Maintains a network of professional resources; identifies and negotiates for consultant services as needed. Prepares and analyzes salary survey data, formulates recommendation, makes proposals, implements and administers compensation program. Supervises benefits functions and personnel, including hiring, training, assignment of responsibilities, performance management and counseling. Prepares City Council actions concerning benefits and pension plans. Oversees preparation of governmental reports concerning benefits and pension plans; preparation and publication of information regarding benefits and compensation; completion of compensation and benefit surveys. Determines communication strategies, develops and provides training opportunities for employees to further the effective utilization and understanding of the benefit programs. Acts as primary contact for City and City Manager pension programs and serves as Secretary to the Pension Boards. Acts as liaison between Human Resources Department and Police Pension and Duty Death and Disability Board. Proactively researches enhancements to City benefit and compensation programs – assesses employee needs and investigates service improvements. Oversees the maintenance of plan documents, summary plan descriptions, fiduciary liability policies, etc. Performs discrimination testing. Prepares annual budget for Total Rewards division. Assists IT in design, development, testing, maintenance, enhancement, and support of HR systems. Researches, analyzes, troubleshoots and resolves application, configuration and data integrity issues. Develops user procedures, guidelines, and documentation and trains users on new processes/functionality.Prepares various benefit and compensation ad-hoc reports. Works with day-to-day authority. Must be able to interact with others in a positive manner. Requires regular and prompt attendance.
ORGANIZATIONAL RELATIONSHIPS Supervision Received General supervision from the Director of Human Resources.
Supervision Given Provides direct supervision to Benefits & Compensation Specialist and Benefits Coordinator.
ESSENTIAL QUALIFICATIONS (Knowledge, Skills and Abilities)
Education Bachelor's degree, preferably in Human Resources Management or a related field.
Experience Five to seven years of experience in, and thorough knowledge of benefits and compensation administration. Expertise in compensation and benefit administration with proven experience in managing the financial component of benefits and compensation. Experience in implementing and maintaining an HRIS or ERP system (preferably JDEdwards). Experience with data migration and year-end reporting. Experience with self-funded benefits preferred. Three to five years of leadership and management experience. Some experience in local government preferred. Experience supervising an HRIS professional employee, preferred.
Licensure/Certification/Registration Prefer Certified Compensation Professional (CCP) or Certified Benefits Professional (CBP) certification, or Certificated Employee Benefit Specialist (CEBS) or an equivalent certification. Valid driver's license and good driving record required.
Other Knowledge, Skills and Abilities Strong analytical skills and ability to perceive numerical patterns Above average math skills, must be able to perform calculations for compensation problems. Working knowledge of HIPPA, FLSA, ACA and legislation concerning benefits and compensation. Ability to interpret, understand and relay federal, state and local regulations and policies. Has initiative and the is proactive - identifies potential problems and provides solutions. Ability to manage vendor relationships. Excellent verbal and written communication skills including ability to be consultative and influential. Project management skills. Experience with computers and software, specifically spreadsheets and word processing. Background check required. Pre-employment credit check required.
PHYSICAL REQUIREMENTS Body Positions Position requires the ability to work lengthy periods of time at the computer using repetitive motion on a consistent daily basis.
Hearing Must have ability to respond to in-person and telephone requests from people being served.
MENTAL REQUIREMENTS: Mathematics Strong mathematical, quantitative, analytical and technical skills. Must have ability to calculate and interpret calculations.
Remembering Must have excellent organizational skills, be very detail oriented, and have strong follow-through.
Language Ability Must have ability to communicate verbally and in writing with a wide variety of people being served including City staff at all levels, difficult people, and diverse audiences.
Reasoning Must be a strategic thinker with ability to implement strategy. Must have excellent ability to interpret and communicate complicated policies and procedures. Must have high degree of integrity to maintain confidentiality. Must have problem-solving skills and ability to make sound judgements in order to make effective recommendations and decisions.
WORK ENVIRONMENT Work is generally performed in an office environment. Must be able to work independently and as a team member. Work involves dealing with people who may be angry, frustrated or upset. Work volume is heavy, with many interruptions, deadlines and demands.