henMed is transforming healthcare for seniors. We provide big answers to big problems in health care delivery. ChenMed is a full-risk primary care market leader with an innovative philosophy, unique physician culture and end-to-end customized technology. These things allow us to provide world-class primary care and coordinated care to the most vulnerable population – moderate- to low-income seniors who have complex chronic diseases.
Through our innovative operating model, physician-led culture and empowering technology, we are able to drive key quality and cost outcomes that create value for patients, physicians and the overall health system. Our model allows us to practice medicine the way it should be practiced. By recruiting focused physicians and reducing their doctor-to-patient ratios, we increase patients’ “face time” during each monthly appointment and help foster stronger doctor-patient relationships. Our model also drives and enhances compliance with treatment plans.
As a result of our efforts, our patients realize lower hospital admissions. Their overwhelming response to our approach is reflected in our aggressive, organic growth and net promoter scores in the low to mid 90s, which is unheard of in any industry. Read more about our results and the value of the ChenMed model.
As a company, we are making a difference in the lives of seniors and the health care system overall.
Essential Job Duties/Responsibilities
Manages day-to-day benefit administration; interprets plan provisions and requirements; resolves administration/policy issues and questions; and coordinates activities with vendors/internal business partners.
Achieves financial objectives by preparing the benefits and department operational budgets; scheduling expenditures; analyzing variances; initiating corrective actions.
Assists with development, implementation and maintenance of benefit plans influencing the strategic direction of the Company.
Oversees the amendment of plan documents, summary plan descriptions (SPDs), vendor contracts and other documents related to plan offerings.
Ensures all plans remain in compliance with federal and ERISA laws and are managed per plan guidelines. Responsible for coordination of data necessary to complete internal, state and/or federal reporting, testing and plan eligibility. Leads the preparation of 5500 filings, non-discrimination testing, Annual Funding Notices, SARs and related filings/reports.
Analyzes benefit program trends; identifies, designs and proposes best practices and competitive benefit programs to support organizational strategies and associate needs.
Ensures incorporation and linking of benefit "best practice" policies and procedures while remaining current on key events, practices and emerging trends in benefits.
Provides leadership and acts as an internal consultant to develop principles and guide Company leadership in decision making regarding Total Rewards’ strategies for benefit programs.
Analyzes cost and utilization data and recommends changes to achieve cost containment goals.
Maintains benefits staff by recruiting, selecting, orienting and training employees.
Maintains benefits staff job results by coaching, counseling and disciplining employees; planning, monitoring, and appraising job results.
Manages 401(k) audits and overall compliance and applicable program.
Manages vendors and third-party administrators that support all benefit offerings. Reviews cost, quality and other indicators measuring and improving vendor performance and participant satisfaction.
Manages and oversees worker’s compensation, health and safety programs for the organization.
Monitors worker’s compensation activities to minimize cost and overall spend.
Advises senior and market leadership, managers and/or other internal stakeholders on interpretation of plan provisions. Serve as liaison with internal clients and external vendors on benefit topics or associate issues.
Periodically performs or oversees quality and administrative audits of plans.
Leads all aspects of the annual open enrollment process including: preparing associate communication materials, working with internal and external resources to identify optimal media, creating specific, compelling and accurate associate plan materials.
Other Responsibilities May Include
Engages in the development and implementation of wellness initiatives and disease management to achieve long term trend management.
Partners with HRIS and Payroll to ensure accuracy of associate data and functionality of electronic data interfaces with vendors.
Prepares special reports by collecting, analyzing, and summarizing information and trends.
Manages special projects as appropriate including but not limited to, benefit vendor conversion, requests for proposals and dependent eligibility audits.
Facilitates training and support on benefit plan offerings.
Performs other duties as assigned and modified at manager’s discretion.
Knowledge, Skills And Abilities
High business acumen and insight
Must possess strong knowledge relating to all facets of benefit program design, development and administration; keen knowledge and understanding of local, state and federal regulations and requirements pertaining to medical and all other benefits
Must be familiar with FMLA, ADA, COBRA and other key benefit related policies
Ability to pursue multiple objectives and initiatives, analyze complex issues and drive change in a fast-paced, ever-changing environment
Self-starter with the ability to work in an environment with a high sense of urgency
Ability to work independently and cross-functionally
Organizational astuteness with superior written and oral communication skills. Ability to speak in front of large groups
Exceptional interpersonal, multitasking and management skills with a focus on customer service
Ability to maintain high-level of confidentiality and ethical behavior
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software. Workday knowledge a plus
Ability and willingness to travel locally, regionally and nationwide up to 20% of the time
Spoken and written fluency in English
Bilingual a plus
This job requires use and exercise of independent judgment
At ChenMed, If you are an innovative, entreprenuerial minded, over-achiever who is extremely passionate in helping people and revolutionizing Healthcare again, we are that dynamic and exciting company you are looking for!
After applying, we encourage you to "follow" us on LinkedIn (ChenMed) as well! This way you can stay informed and up to date on what’s happening around our organization and start your path to becoming part of our FAMILY!
Health, Wellness & Fitness
Hospital & Health Care
Internal Number: Manager Benefits HR
About Chen Med
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