We’re out to make the world a safer place by solving big problems and taking on the public safety challenges of our time. From our company's inception building the TASER to a full suite of hardware and software solutions, we are focused on providing police agencies with state-of-the-art devices and services they need to successfully serve and protect us. In the next few years, we're going to eliminate the burden of paperwork in policing, so officers can increase the time they spend building relationships and serving in their communities. We’ll put video at the heart of police records so our justice system can get to the truth faster. And we won't stop innovating until the bullet is rendered obsolete.
It’s a big mission, but it’s one we’ll pursue relentlessly every single day.
The Benefits and Leave Manager will be responsible for equal parts benefits (dental, vision, FSA/HAS, etc.) and leaves of absences (including workers compensation and ADA accommodation requests) support and management.
This is a key individual contributor role on the People Operations team, reporting directly to the Director of Total Rewards. This role will drive continuous improvement and operational excellence working alongside an internal team and through outsourced vendors. This position plays a key role in delivering an high performing employee experience by creating and maximizing benefits, both in the short and long-term.
Administer employee benefits programs such as medical, dental, vision, life, disability and voluntary benefits for all non-US offices
Collaborating with finance, company leadership, and external consultants to set, develop and report on financial performance of benefits program
Liaise with HR, finance, and company leadership and external consultants to monitor and report on financial performance of benefits program
Utilizing a “data first” mentality - is a whiz with Excel, reporting and analysis. Can tell a story with data and leads the organization through data insights and interpretation
Provide assistance with all status changes (new hire, termination, transfers) to determine benefit eligibility
Overseeing carrier and vendor relationships
Managing open enrollment presentations
Handling leave of absence, workers compensation, and disability (FMLA and non FMLA) claims and requests
Coordinating leave of absence benefits
Assist employees and dependents with benefits questions and claims issues to ensure a quick, equitable, courteous resolution.
Assist in obtaining statistics and information in renewal process, including census data.
Work with brokers and carrier to provide benchmarking and market data trends, within the industry, to support benefit offerings by location.
Resolve administrative problems with carrier representatives and brokers.
Assisting with processes, technology, and security audits, both internal and external
Coordinating OSHA, Summary Plan Descriptions, and other annual reporting
Minimum of 5 years related experience
Strong communication skills (verbal, written, and interpersonal)
Strong attention to detail
Knowledge of applicable laws and regulations related to benefits and leaves of absence
Understands the value of the employee experience and has proven success with employee-first initiatives
Ability to be efficient, driven, and able to handle multiple HR tasks in a fluid, fast-paced environment.
Strong interpersonal and communication skills
Knowledge of HR regulations, policies, and best practices