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Lodging Managers
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Also Known As:
Bed and Breakfast Innkeeper
Front Desk Manager
Front Office Director
Front Office Manager
Guest Relations Manager
Guest Services Manager
Hotel Manager
Night Manager
Resort Manager
Rooms Director
Wages
Annual wages for Lodging Managers in United States
Job Outlook
Average
New job opportunities are likely in the future
United States
2034 Projected Employment
53,800
3% Change From 2024
Explore Lodging Managers video
Tasks you might complete in a day.
- Greet and register guests.
- Monitor the revenue activity of the hotel or facility.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Train staff members.
- Interview and hire applicants.
- Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Collect payments and record data pertaining to funds and expenditures.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Show, rent, or assign accommodations.
- Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
- Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
- Book tickets for guests for local tours and attractions.
- Show, rent, or assign accommodations.
- Manage and maintain temporary or permanent lodging facilities.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Interview and hire applicants.
- Confer and cooperate with other managers to ensure coordination of hotel activities.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
- Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
- Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
- Collect payments and record data pertaining to funds and expenditures.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Perform marketing and public relations activities.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Prepare required paperwork pertaining to departmental functions.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Assign duties to workers, and schedule shifts.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Subject areas you may need to master.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Strengths you may need in this role.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Negotiation - Bringing people together to solve differences.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Mathematics - Using math to solve problems.
- Coordination - Changing what is done based on other people's actions.
- Technology Design - Making equipment and technology useful for customers.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Reading Comprehension - Reading work-related information.
- Instructing - Teaching people how to do something.
- Programming - Writing computer programs.
- Writing - Writing things for co-workers or customers.
- Science - Using scientific rules and strategies to solve problems.
- Persuasion - Talking people into changing their minds or their behavior.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Speaking - Talking to others.
- Social Perceptiveness - Understanding people's reactions.
- Time Management - Managing your time and the time of other people.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Operation and Control - Using equipment or systems.
- Repairing - Repairing machines or systems using the right tools.
- Management of Material Resources - Managing equipment and materials.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Service Orientation - Looking for ways to help people.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Active Learning - Figuring out how to use new ideas or things.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Quality Control Analysis - Testing how well a product or service works.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Memorization - Remembering words, numbers, pictures, or steps.
- Visualization - Imagining how something will look after it is moved around or changed.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Spatial Orientation - Knowing where things are around you.
- Finger Dexterity - Putting together small parts with your fingers.
- Time Sharing - Doing two or more things at the same time.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Trunk Strength - Using your lower back and stomach.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Speech Clarity - Speaking clearly.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Information Ordering - Ordering or arranging things.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Written Expression - Communicating by writing.
- Written Comprehension - Reading and understanding what is written.
- Category Flexibility - Grouping things in different ways.
- Manual Dexterity - Holding or moving items with your hands.
- Speech Recognition - Recognizing spoken words.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Far Vision - Seeing details that are far away.
- Fluency of Ideas - Coming up with lots of ideas.
- Originality - Creating new and original ideas.
- Deductive Reasoning - Using rules to solve problems.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Selective Attention - Paying attention to something without being distracted.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Hearing Sensitivity - Telling the difference between sounds.
- Problem Sensitivity - Noticing when problems happen.
- Oral Comprehension - Listening and understanding what people say.
- Flexibility of Closure - Seeing hidden patterns.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Speed of Closure - Quickly knowing what you are looking at.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Night Vision - Seeing at night or under low light.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Sound Localization - Noticing the direction that a sound came from.
- Stamina - Exercising for a long time without getting out of breath.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Near Vision - Seeing details up close.
- Oral Expression - Communicating by speaking.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")