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Spa Managers
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Also Known As:
Massage Department Manager
Salon Manager
Spa Director
Spa Manager
Spa and Guest Experience Director
Wages
Annual wages for Spa Managers in United States
Job Outlook
Bright
New job opportunities are very likely in the future
United States
2034 Projected Employment
26,700
7% Change From 2024
Explore First Line Supervisors of Personal Service Workers video
Tasks you might complete in a day.
- Inventory products and order new supplies.
- Maintain client databases.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
- Establish spa budgets and financial goals.
- Train staff in the use or sale of products, programs, or activities.
- Develop staff service or retail goals and guide staff in goal achievement.
- Develop staff service or retail goals and guide staff in goal achievement.
- Assess employee performance and suggest ways to improve work.
- Participate in continuing education classes to maintain current knowledge of industry.
- Schedule guest appointments.
- Respond to customer inquiries or complaints.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Sell products, services, or memberships.
- Inventory products and order new supplies.
- Direct facility maintenance or repair.
- Verify staff credentials, such as educational and certification requirements.
- Schedule staff or supervise scheduling.
- Check spa equipment to ensure proper functioning.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Recruit, interview, or hire employees.
Subject areas you may need to master.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Strengths you may need in this role.
- Coordination - Changing what is done based on other people's actions.
- Persuasion - Talking people into changing their minds or their behavior.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Writing - Writing things for co-workers or customers.
- Social Perceptiveness - Understanding people's reactions.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Time Management - Managing your time and the time of other people.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Instructing - Teaching people how to do something.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Technology Design - Making equipment and technology useful for customers.
- Repairing - Repairing machines or systems using the right tools.
- Quality Control Analysis - Testing how well a product or service works.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Active Learning - Figuring out how to use new ideas or things.
- Speaking - Talking to others.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Management of Material Resources - Managing equipment and materials.
- Science - Using scientific rules and strategies to solve problems.
- Negotiation - Bringing people together to solve differences.
- Reading Comprehension - Reading work-related information.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Mathematics - Using math to solve problems.
- Operation and Control - Using equipment or systems.
- Programming - Writing computer programs.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Service Orientation - Looking for ways to help people.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Problem Sensitivity - Noticing when problems happen.
- Category Flexibility - Grouping things in different ways.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Speech Recognition - Recognizing spoken words.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Finger Dexterity - Putting together small parts with your fingers.
- Far Vision - Seeing details that are far away.
- Originality - Creating new and original ideas.
- Speed of Closure - Quickly knowing what you are looking at.
- Fluency of Ideas - Coming up with lots of ideas.
- Deductive Reasoning - Using rules to solve problems.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Spatial Orientation - Knowing where things are around you.
- Visualization - Imagining how something will look after it is moved around or changed.
- Selective Attention - Paying attention to something without being distracted.
- Manual Dexterity - Holding or moving items with your hands.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Written Expression - Communicating by writing.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Speech Clarity - Speaking clearly.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Hearing Sensitivity - Telling the difference between sounds.
- Trunk Strength - Using your lower back and stomach.
- Sound Localization - Noticing the direction that a sound came from.
- Memorization - Remembering words, numbers, pictures, or steps.
- Oral Expression - Communicating by speaking.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Flexibility of Closure - Seeing hidden patterns.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Night Vision - Seeing at night or under low light.
- Stamina - Exercising for a long time without getting out of breath.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Information Ordering - Ordering or arranging things.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Near Vision - Seeing details up close.
- Written Comprehension - Reading and understanding what is written.
- Time Sharing - Doing two or more things at the same time.
- Oral Comprehension - Listening and understanding what people say.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")