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Spa Managers
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Also Known As:
Massage Department Manager
Salon Manager
Spa Director
Spa Manager
Spa and Guest Experience Director
Wages
Annual wages for Spa Managers in United States
Job Outlook
Bright
New job opportunities are very likely in the future
United States
2033 Projected Employment
29,800
7% Change From 2023
Explore First Line Supervisors of Personal Service Workers video
Tasks you might complete in a day.
- Inventory products and order new supplies.
- Develop or implement marketing strategies.
- Maintain client databases.
- Plan or direct spa services and programs.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Assess employee performance and suggest ways to improve work.
- Establish spa budgets and financial goals.
- Train staff in the use or sale of products, programs, or activities.
- Participate in continuing education classes to maintain current knowledge of industry.
- Develop staff service or retail goals and guide staff in goal achievement.
- Develop staff service or retail goals and guide staff in goal achievement.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Inventory products and order new supplies.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Direct facility maintenance or repair.
- Verify staff credentials, such as educational and certification requirements.
- Schedule staff or supervise scheduling.
- Check spa equipment to ensure proper functioning.
- Coordinate facility schedules to maximize usage and efficiency.
- Sell products, services, or memberships.
- Recruit, interview, or hire employees.
Subject areas you may need to master.
- Economics and Accounting - Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
- Engineering and Technology - Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
- Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- History and Archeology - Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
- Philosophy and Theology - Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
- Transportation - Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Biology - Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
- Sociology and Anthropology - Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.
- Geography - Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
- Medicine and Dentistry - Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
- Foreign Language - Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
- Telecommunications - Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
- Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Building and Construction - Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
- Production and Processing - Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Physics - Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.
- Chemistry - Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
- Therapy and Counseling - Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
- English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
- Fine Arts - Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.
- Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Design - Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
Strengths you may need in this role.
- Coordination - Changing what is done based on other people's actions.
- Writing - Writing things for co-workers or customers.
- Instructing - Teaching people how to do something.
- Installation - Installing equipment, machines, wiring, or computer programs.
- Persuasion - Talking people into changing their minds or their behavior.
- Equipment Maintenance - Planning and doing the basic maintenance on equipment.
- Systems Evaluation - Measuring how well a system is working and how to improve it.
- Learning Strategies - Using the best training or teaching strategies for learning new things.
- Time Management - Managing your time and the time of other people.
- Social Perceptiveness - Understanding people's reactions.
- Management of Personnel Resources - Selecting and managing the best workers for a job.
- Science - Using scientific rules and strategies to solve problems.
- Operations Analysis - Figuring out what a product or service needs to be able to do.
- Systems Analysis - Figuring out how a system should work and how changes in the future will affect it.
- Repairing - Repairing machines or systems using the right tools.
- Management of Financial Resources - Making spending decisions and keeping track of what is spent.
- Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.
- Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
- Speaking - Talking to others.
- Monitoring - Keeping track of how well people and/or groups are doing in order to make improvements.
- Quality Control Analysis - Testing how well a product or service works.
- Management of Material Resources - Managing equipment and materials.
- Reading Comprehension - Reading work-related information.
- Technology Design - Making equipment and technology useful for customers.
- Active Listening - Listening to others, not interrupting, and asking good questions.
- Active Learning - Figuring out how to use new ideas or things.
- Negotiation - Bringing people together to solve differences.
- Troubleshooting - Figuring out what is causing equipment, machines, wiring, or computer programs to not work.
- Mathematics - Using math to solve problems.
- Operations Monitoring - Watching gauges, dials, or display screens to make sure a machine is working.
- Service Orientation - Looking for ways to help people.
- Programming - Writing computer programs.
- Equipment Selection - Deciding what kind of tools and equipment are needed to do a job.
- Operation and Control - Using equipment or systems.
- Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
- Gross Body Equilibrium - Keeping your balance or staying upright.
- Dynamic Strength - Exercising for a long time without your muscles getting tired.
- Selective Attention - Paying attention to something without being distracted.
- Spatial Orientation - Knowing where things are around you.
- Deductive Reasoning - Using rules to solve problems.
- Control Precision - Quickly changing the controls of a machine, car, truck or boat.
- Wrist-Finger Speed - Making fast, simple, repeated movements of your fingers, hands, and wrists.
- Finger Dexterity - Putting together small parts with your fingers.
- Peripheral Vision - Seeing something to your side when your are looking ahead.
- Far Vision - Seeing details that are far away.
- Speech Recognition - Recognizing spoken words.
- Fluency of Ideas - Coming up with lots of ideas.
- Number Facility - Adding, subtracting, multiplying, or dividing.
- Problem Sensitivity - Noticing when problems happen.
- Speed of Closure - Quickly knowing what you are looking at.
- Manual Dexterity - Holding or moving items with your hands.
- Category Flexibility - Grouping things in different ways.
- Visualization - Imagining how something will look after it is moved around or changed.
- Perceptual Speed - Quickly comparing groups of letters, numbers, pictures, or other things.
- Originality - Creating new and original ideas.
- Speech Clarity - Speaking clearly.
- Auditory Attention - Paying attention to one sound while there are other distracting sounds.
- Multilimb Coordination - Using your arms and/or legs together while sitting, standing, or lying down.
- Rate Control - Changing when and how fast you move based on how something else is moving.
- Hearing Sensitivity - Telling the difference between sounds.
- Static Strength - Lifting, pushing, pulling, or carrying.
- Explosive Strength - Jumping, sprinting, or throwing something.
- Trunk Strength - Using your lower back and stomach.
- Dynamic Flexibility - Quickly and repeatedly bending, stretching, twisting, or reaching out with your body, arms, and/or legs.
- Gross Body Coordination - Moving your arms, legs, and mid-section together while your whole body is moving.
- Sound Localization - Noticing the direction that a sound came from.
- Depth Perception - Deciding which thing is closer or farther away from you, or deciding how far away it is from you.
- Written Expression - Communicating by writing.
- Oral Expression - Communicating by speaking.
- Flexibility of Closure - Seeing hidden patterns.
- Memorization - Remembering words, numbers, pictures, or steps.
- Arm-Hand Steadiness - Keeping your arm or hand steady.
- Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
- Oral Comprehension - Listening and understanding what people say.
- Time Sharing - Doing two or more things at the same time.
- Near Vision - Seeing details up close.
- Visual Color Discrimination - Noticing the difference between colors, including shades and brightness.
- Glare Sensitivity - Seeing something even if there is a glare or very bright light.
- Response Orientation - Quickly deciding if you should move your hand, foot, or other body part.
- Reaction Time - Quickly moving your hand, finger, or foot based on a sound, light, picture or other command.
- Night Vision - Seeing at night or under low light.
- Speed of Limb Movement - Quickly moving your arms and legs.
- Stamina - Exercising for a long time without getting out of breath.
- Extent Flexibility - Bending, stretching, twisting, or reaching with your body, arms, and/or legs.
- Mathematical Reasoning - Choosing the right type of math to solve a problem.
- Written Comprehension - Reading and understanding what is written.
- Information Ordering - Ordering or arranging things.
Average Education Attained
Highest level of education earned by people in this career.
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Content sourced from United States Department of Labor Employment and Training Administration ("DOLETA") and the Minnesota Department of Employment & Economic Development ("DEED")